No phone or email on the homepage
No phone number or email is visible on your homepage.
How to see it yourself, in a minute
- Open your homepage on a phone.
- If you cannot see a phone number or email without scrolling or opening a menu, this is you.
Or paste your address into the free audit, which checks this and seventeen other faults in ten seconds.
Why it matters
Most visitors to a local business site want one thing: to ring you. If the number is not on the first screen, on every page, tappable on a phone, a share of them ring the next result instead.
Most visitors to a local business site want one thing: to ring you. If the number is not on the first screen, on every page, and tappable on a phone, a share of them ring the next result instead. This is the cheapest fault on the list to fix and one of the most expensive to leave.
How we fix it
We put a tappable number and email in the header and footer of every page, add a proper contact page with map and hours, and mark it up so Google shows the number in search.
- Put a tappable number and email in the header and footer of every page.
- Add a proper contact page with map, hours and a form that works.
- Mark the business up so Google shows the number and hours in the search results.
How long: Two hours.
This is one of the eighteen on the fix one thing list. How a fix is quoted, staged and signed off is on how it works; the site we run ourselves, with none of these faults, is on the proof page.
Who it costs most
On a site that carries stock, this fault is paid for on every item page, not just the homepage. It is one of the first things we check for:
- Websites for antiques and collectibles dealers · Pieces on your own site
- Websites for independent jewellers · Pieces on your own site
- Websites for bicycle shops · Bikes on your own site
Questions people ask about this
- We get too many time-wasting calls already.
- Then the site should answer the questions that cause them: prices for the standard jobs, opening hours, what you do and do not do. Hiding the number loses the good calls with the bad.
People usually find this page by searching
- “add phone number to website header”
- “click to call website”
- “contact details on every page”
Has your site got it?
Paste your address. This and seventeen other faults, checked in seconds.
Free, no call. The first findings come up in a few seconds and the full result in about half a minute. We load your site in a real mobile browser the way Google measures it, read your inner pages, your DNS, certificate, email records and sitemap, follow your stock list to the pages for the things you actually sell, and show you the three worst things on screen.
Or fix the lot at once
If the audit finds five or more, a rebuild is usually cheaper than five fixes. Prices are on the page.