Online ordering for wholesalers
Your a retailer places the order at 9pm on a phone instead of ringing at 8am, sees their own prices, and reorders from history. The order lands in your system, not in someone's inbox to be retyped.
What is included
- Trade accounts with per-customer pricing and minimums
- Catalogue and live stock from your back-office system
- Reorder from history, saved lists, delivery or collection
- Integration to your accounts package
In practice, for wholesalers
Trade ordering is where a merchant's site earns its keep. Account holders log in, see their own prices and the stock at their branch, order for delivery or collection, and reorder last month's list in one click. Bulk and special orders go through a quote request to the right branch. Orders land in your system as sales orders, not in someone's inbox to be retyped, and statements and invoices are online so the phone stops ringing about them.
Why wholesalers in particular
- Orders arrive by phone, email and WhatsApp and someone retypes all of them.
- Every customer has their own price list and only the rep knows it.
- New lines take a week to reach the catalogue because it is a PDF.
Typical ticket in your trade: €200 to €20,000 an order. One enquiry that comes to you instead of to the trade platforms covers a lot of website.
Questions wholesalers ask about this
- Can it integrate with our accounts package?
- Usually. Orders in as sales orders, prices and stock out, statements visible to the customer.
- Minimum orders and pack sizes.
- Enforced at the basket, per line, with the reason shown.
- Our reps take most orders.
- They get a basket they can build on a tablet with the customer; the customer gets one-click reorders for the routine lines.
Check your own site first
Free, on screen in about ten seconds, no call. We fetch your homepage once, the way a visitor's browser does, and nothing else.
Fixed price, fixed date, in writing
Fifteen minutes about what you sell and how your stock moves today. A quote within two working days.