Online ordering for merchants
Your a tradesperson places the order at 9pm on a phone instead of ringing at 8am, sees their own prices, and reorders from history. The order lands in your system, not in someone's inbox to be retyped.
What is included
- Trade accounts with per-customer pricing and minimums
- Catalogue and live stock from your back-office system
- Reorder from history, saved lists, delivery or collection
- Integration to your accounts package
In practice, for merchants
Trade ordering is where a merchant's site earns its keep. Account holders log in, see their own prices and the stock at their branch, order for delivery or collection, and reorder last month's list in one click. Bulk and special orders go through a quote request to the right branch. Orders land in your system as sales orders, not in someone's inbox to be retyped, and statements and invoices are online so the phone stops ringing about them.
Why merchants in particular
- Your trade customers order from the national chain at 9pm because you have no way to take the order.
- Prices are per account and the website shows none of them.
- The catalogue is 20,000 lines in the back-office system and a PDF on the site.
Typical ticket in your trade: €50 to €5,000 an order. One enquiry that comes to you instead of to the national chains' websites covers a lot of website.
Questions merchants ask about this
- Can it integrate with our accounts package?
- Usually. Orders in as sales orders, prices and stock out, statements visible to the customer.
- Minimum orders and pack sizes.
- Enforced at the basket, per line, with the reason shown.
- Our reps take most orders.
- They get a basket they can build on a tablet with the customer; the customer gets one-click reorders for the routine lines.
Check your own site first
Free, on screen in about ten seconds, no call. We fetch your homepage once, the way a visitor's browser does, and nothing else.
Fixed price, fixed date, in writing
Fifteen minutes about what you sell and how your stock moves today. A quote within two working days.